HP UE996E Description:
HP 3yr 4hr 9x5 LaserJet M5025MFP HW
HP 3yr 4hr 9x5 LaserJet M5025MFP HW Supp
This is not a stocked item, general lead time is 2 DaysPROTECTION AGAINST DOWNTIME THROUGH FASTER Response TIME
PI DATE : FEBRUARY 2008
SERVICE Level : 3 Years 4hr 9x5 Onsite HW Supp
SERVICE TYPE : On-Site Service
COVERAGE WINDOW: 8am-5pm, Std business days excluding HP holidays
RESPONSE TIME : 4 hours
DURATION : 3 Year
PRODUCT COVERED : HP LaserJet M5025 MFP Series
4hr 9x5 Onsite :
* This package includes on-site hardware support with a 4-hour time
and a delivery window of 9 hours during business hours of
8.00am to 5.00pm Monday to Friday excluding public holidays
* This service is available to customers located within 80km of the
GPO, however if this service is required outside this distance or
in regional locations, please contact Customer Support for a
contract service quotation