HP 3 Year Next Business Day Onsite Hardware Support for Notebooks [U4391E]

3 Year Next Bus DayOnsite Notebook Only SVC Description:

HP 3yr NextBusDayOnsite NotebookOnly SVCN6/8xxV, nc/nx Series 1 Year Warranty excl Mon, 3 year of hardware only support. Next business day onsite response. 8am-5pm, Std bus days excluding HP holid This is not a stocked item, general lead time is 2 DaysPROTECTION AGAINST DOWNTIME THROUGH FASTER Response TIME PI DATE : FEBRUARY 2004 SERVICE TYPE : "On-Site" Service RESPONSE TIME : Next Business Day COVERAGE Window : 9 x 5 ( 9 hours coverage x 5 days) Warranty DURATION : 3 Years COMPATIBILITY : HP Business Notebook N8xx V series, nx70xx series (CPU Only) DESCRIPTION : Next Day response - This package includes on-site hardware support with a next business day response time and a delivery window of 9 hours during normal business hours, Monday to Friday excluding public holidays * For issues that cannot be resolved remotely, an authorised HP Services representative arrives at user's site the nextday after their call has been logged * HP Services returns the covered hardware to operational condition, repairing or replacing components or entire units as necessary